In this activity, we’ll learn about another correspondence format: the letter. We’ll use this to complete the writing assignment at the end of this week, and we’ll also write another letter for next week’s Resume & Cover Letter assignment. . The first page of the document is a complaint letter, sent by an unhappy customer to the company. The second page is an adjustment letter, sent by a company employee to the customer. Record a short video (about 1-2 minutes) of yourself explaining your response to the following prompt:
