This assignment requires describing a conflict from the workplace, critiquing its handling, and proposing alternative approaches using conflict resolution techniques and strategies from the textbook and literature.

Conflict resolution has many avenues of resolution. Utilize the textbook for the following situation. Describe a conflict, either real or fictitious, from your workplace and how it was handled. Describe who was involved. Critique the handling of the conflict and how you would approach it differently.  Use techniques outlined in the textbook as well as from the literature and describe at least 3 techniques or strategies.